PowerFeud PRIVACY POLICY

Effective date: 10 January 2024

1. General information

The PowerFeud application is in an early stage and by no means a finished product. We are currently testing and iterating on all aspects of the product. As such we maintain the right and and strive to keep our privacy up to date in accordance to our product development. During this early stage we might amend our policy on a higher frequency then industry standard. Please take notes of any changed or updates.

Blow we provide you with an overview of this website, our data protection regulations and the entity responsible for your personal data.

1.1 About this Privacy Policy.

This Privacy Policy explains how we collect and use personal information about individual users or companies (“you” and “your”). Personal information we receive through our website https://www.powerfeud.no, related software and services (collectively, “Powerfeud”). We will also explain to you the measures we take to protect your personal data from unauthorized access. It’s important to us that you feel safe when using Powerfeud, which is why we take protecting your privacy very seriously.

1.2 Data controller.

The company responsible for processing your personal data is Powerfeud AS, with its registered office at ADDRESS (“we”, “us” and “our”). We act as the controller of your personal data.

1.3 About PowerFeud.

PowerFeud is an engagement platform that helps households reduce and balance their electricity consumption.

1.4 Applicable law.

Your personal data will be processed in accordance with applicable national and international data protection laws, including the Norwegian Personal Data Act 2000 and the EU General Data Protection Regulation (GDPR).

1.5 Contact us.

If you have any questions about our privacy policy or how we process your personal data, we encourage you to contact us by email: admin@powerfeud.no

1.6 Cookies.

We do not currently use cookies but reserve the right to use them in the future. Implementation is subject to updates to this Privacy Policy and the publication of a cookie Policy.

1.7 Important terms.

You will encounter recurring terms in this data protection declaration. To keep things simple, we want to explain to you what these terms are:

  • “Consent” means freely given, specific, informed and unambiguous consent to the processing of personal data;
  • “Data Controller” means the body that determines the purposes and means of processing personal data;
  • “Data processor” means the natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
  • “Personal Data” means any information relating to a natural person that can be directly or indirectly identified (such as name, address, telephone number, email and IP address).
  • “Processing” means any form of use of personal data, including but not limited to collection, storage, deletion, transfer and disclosure of personal data.

1.8 Your consent to the Privacy Policy.

Your use of PowerFeud is subject to this Privacy Policy. You should read this Privacy Policy before submitting any personal information through Powerfeud. In certain circumstances (subject to applicable legal requirements), we may obtain your consent to process your personal data. For example, we may obtain your consent in advance for the following purposes:

  • If we intend to collect other types of personal data not mentioned in this privacy policy;
  • If we intend to use your personal data for any purpose not specified in this privacy policy;
  • If we wish to share or transfer your personal data to third parties not mentioned in this privacy policy; or
  • If we make material changes to this Privacy Policy.

2. Summary of our privacy policy

For your convenience, we have compiled the following summary. However, we recommend that you read this Privacy Policy in full so that you understand how we collect and use your personal information.

In order to guarantee that you receive the services you have requested, we may need to collect personal data. For instance, we will request specific personal information from you when you create a PowerFeud user account, like your email address, complete name, and residential address. Your personal information will be processed in order to: (i) deliver the services you have requested; (ii) enhance and grow PowerFeud; (iii) analyze and comprehend user trends; and (iv) prevent PowerFeud from being misused. We also process your personal data to send you customized offers, recommendations, and content if we have a good reason to do so.

Third-party service providers that serve as our data processors (such as payment processors, shipping partners, and analytics service providers) may receive access to the personal information we collect. Your personal information will only be shared with outside parties where it is absolutely required to fulfill your request for services or to further our lawful business interests.

We ensure that your personal data is appropriately protected, that we always have a valid reason to treat it, and that you are able to use your legal rights.

3. Data we collect and for what purposes it is used

We only gather the essential amount of personal information required for Powerfeud functionality. Your personal information is used by us for specific, constrained purposes. The kind of personal information we gather from you, the uses we make of it, and the legal foundations upon which we treat it are all described here.

3.1 Personal data types.

We adhere to the principles of data minimization. Because of this, we only gather the bare minimum of personal information required to guarantee that you are using PowerFeud appropriately.

3.2 Purposes of personal data.

We only use your personal information for the specific, justifiable purposes that are stated in this privacy statement. To put it briefly, we will only use your personal information to fulfill your request, maintain and enhance PowerFeud, investigate our business operations, stop fraud and abuse, and respond to your inquiries. We commit not to use your personal information for any purposes unrelated to the ones for which it was submitted. We always ensure that the processing of your personal data is permitted by law.

3.3 Sensitive data.

Under no circumstances do we collect from you any special categories of personal data, also known as “sensitive data,” such as information about your health, opinions about your political and religious beliefs, racial origins, membership in a trade association or professional association, or information about your sexual orientation, unless you voluntarily choose to provide such sensitive data.

3.4 Abstention or failure to provide personal data.

If you don’t give us the personal information we ask for, we might not be able to complete the desired action, which could prevent you from using PowerFeud to its fullest extent, getting services through it, or hearing back from us.

3.5 Personal data made public.

You may choose to disclose specific personal information if you choose to share information about yourself, how you use PowerFeud, or reviews on PowerFeud. Consequently, we ask that you apply due caution and refrain from disclosing any personal information that is not required, comprehensive, or sensitive since it may be exploited unlawfully by third parties. Additionally, if the person you are publishing the personal information about has not given you permission to share it beforehand, you are not permitted to post it. If we discover that your messages or comments on PowerFeud contain personal information, we will act quickly to remove it.

4. Non-personal data we collect?

We may gather certain information about your device, visit, and other technical facts while you use PowerFeud. This section explains the types of non-personal (technical) data we gather from you and how we use it.

4.1 Technical data.

The device you use and your connection to PowerFeud are recorded by us using server logs and other tools. The information we collect includes your operating system, browser version, URL addresses clicked from PowerFeud, session logs, screen size, crash data, and other behavioral data. Frequently, this data is utilized in aggregated and anonymous statistics; nevertheless, it can also be connected to your user account. With the help of this data, we can analyze the different ways you use PowerFeud and tailor its display to the device you’re using.

4.2 Your feedback.

If you get in touch with us, we might maintain a record of your inquiries, grievances, or praises along with any necessary follow-up. We will attempt to de-identify your personal information.

4.3 Aggregated and de-identified data.

We shall treat such aggregated data as personal data if it contains specific aspects of your personal data that when combined enable us to identify you. Your personal information will not be regarded as personal information and we may use it for any commercial purpose if it is aggregated or de-identified so that it can no longer be linked to an identified or identifiable natural person.

4.4 Purposes of non-personal data.

In order to support our legitimate interests in running PowerFeud, carrying out our business operations, and creating new goods and services, we shall use non-personal data. To be more precise, the following are the reasons we gather the non-personal data:

  • To analyze the types of people who visit and use PowerFeud;
  • To look into the popularity, relevance, and engagement rate of the content that is available on PowerFeud;
  • To look into and assist in preventing security issues and abuse;
  • To develop and add new features to PowerFeud;
  • To customize PowerFeud to your particular requirements.

5. Disclosure of personal data

We might have to work with other service providers and provide them access to certain of your personal information in order to guarantee that PowerFeud is used appropriately. This section contains details regarding the situations in which we transfer data and the third parties that may have access to your personal information.

5.1 Do we share your personal data?

For the same purpose that your personal data was acquired, other businesses serving as our data processors may receive access to your personal information. Although every effort will be made to ensure that the information is anonymized, there are situations in which the data processor needs to collect information that will allow them to identify you. For instance, we might give companies who help us with specific technical support services, such web analytics, payment processing, shipping, and email distribution, access to your personal and non-personal data. Except as provided in this privacy policy, we won’t share, sell, distribute, or otherwise divulge your personal information unless we are mandated to do so by a legally enforceable judgment or with your permission. Data processors who obtain access to your personal information while carrying out services for us are obligated to maintain confidentiality and are not permitted to use the information for purposes other than carrying out services for us.

5.2 When do we disclose your personal data?

The following circumstances will be the only ones in which your personal information is disclosed:

  • Maintaining PowerFeud’s smooth operation;
  • Ensuring the provision of the services you have requested;
  • Giving you the information you have requested; – Pursuing our lawful business interests;
  • Protecting our rights, stopping fraud, and maintaining security;
  • Fulfilling our contractual obligations;
  • Law enforcement objectives;
  • If you have given your prior consent to such a disclosure.

5.3 With what data processors do we share your personal data?

Your personal information may only be shared with data processors who have committed to protecting it to a sufficient degree that complies with this privacy statement, relevant data protection laws, and our policies.

We reserve the right, for the purposes specified in 5.2, to decrease the number of data processors in the future or to add new ones.

  • GitHub
  • Figma
  • MongoDB
  • Microsoft PowerBI
  • Realm AWS
  • Watchman
  • Postman

5.4 Sharing of non-personal data.

Your de-identified and non-personal data may be disclosed by us for any reason. For instance, we might disclose it to potential clients or business partners in order to conduct research, improve PowerFeud, comply with legal requirements from government agencies, or create new goods and services.

5.5 Legal requests.

If required, we shall provide governmental authorities with information regarding PowerFeud users in order to further a goal of public interest, such as law enforcement or national security. Also, your personal information could be provided to public authorities upon request if it is believed that an offense has been committed in relation to your use of PowerFeud.

5.6 Successors.

Should our company be sold in part or in its entirety, we will give your personal information to the buyer or succeeding organization and ask them to treat it in accordance with this privacy policy.

6. International transfer of personal data

It’s possible that your personal information will be moved outside of your own nation. This section explains the circumstances under which we send personal data overseas and the security measures we take to guarantee that your information is appropriately safeguarded.

A portion of our data processors, as mentioned in this privacy policy’s section 5, are based outside of the nation in which you currently call home. For instance, we might have to transfer your personal data to countries outside the European Economic Area (EEA) if you live there. If a transfer of this kind is required, we will either ensure that the recipient third party’s jurisdiction provides a sufficient level of protection for your personal data (for example, by obtaining a Privacy-Shield certification for the recipient) or we enter into an agreement with the relevant third party that provides such protection (for example, a data processing agreement based on pre-approved standard contractual clauses).

7. Storage and deletion of personal data

We only keep your personal information on file for as long as is required to fulfill the specified, restricted goals. We outline the duration for which we retain your non-personal and personal information below.

7.1 Storage of personal data.

As stated in section 3.3, your personal data won’t be kept on file for any longer than is required to achieve the processing’s goal. We shall securely remove your personal data from our systems as soon as it is no longer required for its intended purposes and there is no other legal justification for keeping it. Additionally, unless the information is needed to provide a service that you still wish to access or is mandated by law to be retained for a specific amount of time (such as certain information pertaining to service purchases in compliance with accounting laws), you may request that we delete any information pertaining to you at any time.

7.2 Storage of non-personal data.

Non-personal information about you may be kept by us for as long as it’s required for the uses outlined in this privacy statement. This can entail retaining non-personal data even after you’ve canceled your user account for as long as it takes us to pursue legal duties, carry out audits, follow the letter of the law, settle disputes, and uphold our agreements.

7.3 Retention as required by law.

Note that there are situations where we might be required by law to keep your personal information on file for a specific amount of time (such when we need to keep our accounting records up to date). In such circumstances, we shall retain your personal information for the duration specified by the relevant law and destroy it as soon as the mandatory retention period expires.

7.4 Ads.

For a maximum of five years, data pertaining to advertisements posted on PowerFeud will be retained in order to assist in settling disagreements regarding the advertisement’s stated terms and conditions, price, delivery method, and other details. Published advertisements that have been anonymized will also be kept in a historical archive.

8. Security of personal data

We make every attempt to protect the security of your personal information. We tell you about the technical safeguards in place to assist us protect your personal information in this area.

8.1 Our procedures.

To make sure that no unauthorized individuals have access to your personal data and that all data processing complies with applicable legal requirements, we are putting policies and procedures in place at different levels.

8.2 Prevention of misuse.

We may utilize external services to determine which device you are using when you log in in order to safeguard your personal information against loss, abuse, unauthorised access, and disclosure. In this case, we will be able to identify you and gather information about any abuse of services through that device by sending data to both your device and the identification service. Among other things, the data is utilized to stop undesirable behavior and shows whether someone is attempting to access your user account in order to post fraudulent advertisements. In order to reduce the likelihood that the device may be abused further, we may occasionally communicate information about your device and IP address with the appropriate data processor if we discover any misuse of PowerFeud.

8.3 Handling security breaches.

Despite our best efforts, we are unable to be held responsible for any unlawful destruction, loss, use, copying, modification, leakage, or falsification of your personal data due to events beyond our reasonable control, given the nature of communications and information processing technology and the Internet. Should a significant violation transpire, we shall undertake rational actions to alleviate the violation, as mandated by the relevant legislation. We shall minimize our liability for any security breach to the greatest degree allowed by the relevant laws.

9. Marketing communication

We may send you promotional communications from time to time. This section explains when notices from us might be sent to you and how you can opt out of receiving commercial communications from us.

9.1 Marketing messages.

We may send you marketing materials, such as newsletters, brochures, promotions, and adverts, to keep you informed about PowerFeud’s latest advancements, new services, extra features, and special offers. We will only contact you for marketing purposes or send you such messages if:

  • We have your explicit (“opt-in”) consent to send you marketing communications (while optional membership to our newsletters and updates serves as a substitute for this consent, please notice);
  • You make the appropriate changes to your “Email notifications” settings;
  • We choose to inform you about our new services through marketing messages that are relevant to the services you now use.

9.2 Opting-out.

By clicking the “unsubscribe” link in each message you get, or by getting in touch with us directly, you can choose to stop receiving marketing messages at any time and for free.

9.3 Informational notices and service updates.

We may occasionally send you critical informational reminders via email (provided we have your email address). These notices could be about PowerFeud, your orders and payments, your user account, privacy and security, or other administrative issues. Please be aware that these notifications will only be delivered “if-needed” and do not qualify as direct marketing correspondence, which calls for your prior approval.

10. Your rights regarding your personal data

You are entitled to determine how we handle your personal information. The rights you have over your personal data are listed below, along with information on how to use them.

10.1 What rights do you have?

With the following exceptions allowed by law, you can ask us to:

  • Obtain a copy of the personal information we store about you;
  • Receive a list of the reasons we process your personal information;
  • Correct inaccurate personal information;
  • Transfer your private information to an alternative processor;
  • Remove your personal information from our databases;
  • Handle your complaint about your personal data; – Object and restrict processing of your personal data; – Withdraw your consent, if you have given it.

10.2 How to exercise your rights?

You can utilize your user account to exercise some of the rights mentioned above. If it is not possible, kindly email us at admin@bookis.com with a detailed request. To ensure the authenticity of your request, we might require you to furnish us with a unique piece of information that allows us to recognize you within our system. We promise to respond to your request in a timely manner.

10.3 How to file a complaint?

We respectfully request that you get in touch with us first and voice your concerns if you would like to submit a complaint regarding the way we manage your personal data. We will look into your complaint as soon as you get in touch with us, and we’ll get back to you right away. You have the right to file a complaint with your local data protection authority if you’re not happy with how your complaint was resolved.

11. Validity and amendments

We maintain the right to at any time update or end this privacy policy. This section explains the validity period of this document and how you will be notified of any updates.

11.1 Term and termination.

This privacy statement is operative as of the date shown at the top of the document and is in effect until we amend or terminate it.

11.2 Amendments.

We reserve the right to periodically amend this privacy statement to reflect modifications to applicable laws, rules, and industry standards. The updated privacy policy will be available on this page, and we will send you a notice of the changes if we have your email address. To keep informed, we advise you to read our privacy statement. We may ask for your permission if the privacy policy undergoes a significant change or if it is mandated by applicable legislation. You should stop using PowerFeud if you disagree with the privacy policy’s modifications.

12. Contact details

For any clarifications, please get in touch with us whenever you’d like. Our contact information is listed below.

Email: admin@powerfeud.no

Postal address for communication:  Bodils vei 36, 1406 Ski

Phone number: 979 81 765

Company registration number: NO917690979MVA